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Frequently Asked Questions

  • General
  • How Does It Work?
  • Shari'ah Compliance
  • Investment and Portfolios
  • Client Portal and Accounts
  • Fees
  • Deposits & Withdrawals
What is Wahed Invest?

Wahed Invest LLC. (“Wahed”) is an investment advisor that aims to provide an efficient Shari'ah compliant automated wealth advisory platform to investors across the world. Our platform will allow investors from all income brackets to invest their savings ethically and efficiently.

Why wouldn't I buy the securities suggested by Wahed Directly?

While you certainly could buy the securities suggested by Wahed directly through your broker/dealer, you would not be able to get them all at the same time in a cost-effective and efficient manner. Wahed also monitors and periodically rebalances your portfolio for no additional cost.

How is Wahed Different from other Robo-Advisors?

Wahed is Shari'ah compliant. Our firm, and all the securities we trade are monitored by our Ethics Review Panel, Straightway Ethical LLC. All securities chosen by Wahed undergo a rigorous screening process in which our management team and ethical scholars work together to tailor portfolios with the goal of providing attractive investment returns.

What is Shari'ah Compliant Investing?

Shari’ah Compliant Investing (also known as Halal Investing) is a subset of Socially Responsible and Ethical Investing based on investments that adhere to Islamic Principles. Whereas finance traditionally has been driven solely by the effort to maximize risk adjusted returns, Islamic and Socially Responsible investors have added an additional objective for financial market activity – compatibility with the investor’s ethics and promotion of social-welfare activities.

How is my Wahed account different from my bank savings account?

While both are fairly easy to open and use, there are a few fundamental differences. Generally, your bank account guarantees you a fixed return over some period with no risk involved. Your Wahed account bears risk and may lose value due to market conditions, however with this increased risk, it is possible to earn higher returns than your savings account. The amount of risk you wish to take is completely up to you.

What is the minimum investment required to become a client of Wahed Invest?

A minimum investment of $100 (limited time offer) is required to open an account with Wahed Invest.

What are the basic requirements to be eligible for opening an account with Wahed Invest?

Individuals that are citizens or residents of the US can use our services to open an account with Wahed.

Does Wahed offer accounts for minors?

No, this is something we hope to add in the future. You need to be 18 years of age to open an account with Wahed.

Is my personal information safe with Wahed Invest?

All your personal information is absolutely safe with us. We will never share your details with any third party without your consent. As your wealth advisor, your trust is our most important asset. Please refer to our privacy policy for more details.

How do I get more information regarding the privacy policy and security features?

For any query or clarification regarding our services, you can reach us at our direct line +1-855-976-4747 or email us at info@wahedinvest.com. We would be more than happy to assist you. Kindly note we only provide technical assistance over the phone, no financial advice.

What does Wahed do?

Wahed provides automated portfolio management services to its clients through the use of our advanced platform, which employs financial algorithms derived from Modern Portfolio Theory to create optimal portfolios that are tailored to the needs of our investors. By opting to use our services, you will be entering into an agreement that grants us the authority to invest and manage your savings.

How do I open an account with Wahed?

To open an account with Wahed, users must first complete a risk assessment questionnaire. Upon completing this questionnaire, you will be recommended an optimal portfolio based on the answers you have provided us. If you are happy with this portfolio allocation, you must then complete our online registration forms. Once the forms are complete, you must transfer funds to our trusted custodian, Apex Clearing Corporation, who will purchase the securities on your behalf.

Who will manage my portfolio?

Our client’s portfolio is managed by a combination of the recommendations made by our algorithms as well as the expertise of our Investment Committee. Our advisory team thoroughly reviews all the trade recommendations before making any changes to the client’s portfolio.

How will my portfolio be optimized?

Our platform evaluates an investor's risk profile by asking them a few basic questions about their investment goals, liquidity needs, time horizon etc. Based on this information, we try to optimize the portfolio by finding the correct combination of securities that can provide the highest potential return vis-à-vis the investor’s risk appetite. We use Modern Portfolio Theory and optimize your portfolio at a fraction of cost of the conventional wealth manager.

Why do you invest in ETF's?

Our main objective is to provide a low cost investment advisory service for smaller portfolios. We allocate a large portion of funds into ETF’s as they help reduce unnecessary overheads while providing efficient diversification benefits. Investing in individual assets involves multiple transactions, which can lead to higher costs.

What is the frequency of Rebalancing?

We will rebalance your portfolio whenever:

  • There is a change in you risk profile, which can have a significant impact on your investment goals.
  • Whenever funds are added or withdrawn, we rebalance you portfolio to reflect this change.
  • When there is a major change in market volatility

What are the charges levied for your services?

We charge a single wrap fee for our service, which is inclusive of management, custodian and transaction fees. This fee does not include any charges on wiring, IRA, withdrawals or other fees that may be charged by the custodian.

The ETF sponsors or Mutual funds usually charge expense ratios, which are not currently included in the wrap fee. These are extra fees you will pay indirectly. We always review these fees when we implement our initial rebalancing and we might at times strategically hold certain securities where the trading fees are high relative to the actual value of the position. For more information about our Fee Structure, please refer to our Wrap Fee schedule.

How will I be updated on my portfolios performance?

We will send you monthly reports on your registered email address, which will have a summary of your portfolio holdings and performance. We have an online portal that can be accessed at any time to get a comprehensive report on your portfolio’s performance to date. Apex Clearing Corporation (custodian) also provide quarterly reports that need to be compared with the reports sent by us.

What if I want to surrender my account?

You may close your account by sending us an email at support@wahedinvest.com.

Who certifies Shari'ah compliance?

In order to display our commitment to best practices in the field of Shari'ah compliance, we have designated our Shari'ah review to Straightway Ethical Advisory LLC, the leading US-based Shari'ah financial advisory firm. The review panel will be headed by Sheikh Taha bin Hasan Abdul-Basser and will advise Wahed Invest on matters of Shari'ah compliance and Islamic financial ethics

Methodology for choosing Shari'ah Compliant assets:

The board screens the investment avenues based on a strict set of constraints. In brief, any portfolio cannot hold shares of a company that:

  • Provides non-Islamic financial services and any other related interest services.
  • Manufactures/sells products or services not approved by the Ethical Board (i.e. liquor, tobacco, gambling, pornography etc).
  • Have interest revenue exceeding a certain percentage of total revenue (usually 5%) - unless it is given to charity.
  • Do not have a certain percentage of non-liquid assets.
Will my Wahed portfolio beat the market?

Wahed's portfolio is designed to minimize risk and maximize return. There is no certainty in performance and Your annual return would depend on multiple factors including your risk profile, market conditions, and other . More aggressive profiles are expected to earn higher returns on the Wahed platform, but may also experience greater losses.

Where can I see the portfolio that my money is invested into?

All Wahed customers are invested into a globally diversified portfolio of securities. These securities are scrutinized and screened for ethical and Shari'ah compliance. To view your holdings, users can login to the Wahed Client Portal to see the current state of their investments.

What returns can I expect?

Your expected return depends on your risk profile and asset allocation. Users with a conservative profile are expected to earn less and be exposed to less risk than users with an aggressive profile, who will be exposed to more risk in exchange for a possibility of higher returns.

Can my investment lose value?

The securities you own are subject to market risk. Fluctuations in market conditions are common, and when markets are down you may bear some loss.

Where can I find more information about the securities chosen by Wahed?

You can read all about our Investment Methodology and Portfolio Allocation on our Portfolio Page.

Is my money insured?

Unlike FDIC insurance for banks, SIPC does not protect against loss of principal due to movements in the market value of your securities. However, your investment is insured up to $500,000 per account type for certain types of losses. Your account is insured through our trusted Broker/Custodian, Apex Clearing Corporation, a member of the Security Investor Protection Corporation. For details, please see www.sipc.org.

How can I generate my statement of account?

To generate a statement of accounts, you must login to your Client Portal. Go to Transactions > Click Generate.

How do I manage Notifications?

In order to manage the notifications you would like to receive from Wahed, login to your Client Portal, go to Account Settings > General Settings > Notifications

How do I change my portfolio?

You will have to retake the quiz or manually change your risk profile in order to change your portfolio. Login to your client portal, go to Account Settings > Investment Profile > Retake Quiz.

Can I open multiple accounts?

No, you can open one account per individual at Wahed.

Where is my money held?

Your assets are held in a brokerage account in your name at Apex Clearing Corporation . Apex Clearing Corporation, a correspondent brokerage firm, is a member NYSE - FINRA - SIPC and is regulated by the US Securities and Exchange Commission and the Commodity Futures Trading Commission. They have the proven leadership experience, capital position, and technology expertise necessary to serve our clients.

Where can I see my money?

Apex Clearing Corporation will send you account statements at least quarterly detailing your holdings and all account transactions. You can also view your accounts at all times through your Wahed Client Portal. Additionally, Wahed Invest will provide you with periodic electronic statements. You are urged to compare any statement Wahed sends you against your Apex Clearing Corporation’ statement.

Where can I see my transactions?

You can see every transaction that has taken place on your account by logging into the Wahed Client Portal, or reviewing your Apex Clearing Corporation’ statement. We track the flow of every dollar for every Wahed account.

Can I hold my account at another brokerage firm and still have Wahed Invest trade it?

Wahed Invest service is only available with accounts opened at our brokerage partner, Apex Clearing Corporation. In order to provide our service, Wahed Invest must have the ability to electronically place trades for all of its accounts, which is not currently available at a reasonable price from any of the consumer-focused brokerage firms.

Does Wahed Invest offer any tax planning?

We do not currently offer any tax planning. However, we hope to add tax planning to our list of services in the near future.

I just moved. Should I update my address?

Yes, it is important to keep your information up-to-date. Keeping your information up-to-date (e.g. address, name change, employment information) ensures we are providing the most relevant and personalized financial recommendations for your current financial situation.

I just changed jobs. Should I update my employment information?

Yes. As your financial situation changes, it is important to keep us informed so we can determine whether to update our investment recommendations for you. Keeping your information up-to-date (e.g. address, name change, employment information) ensures we are providing the most relevant and personalized financial recommendations for your current financial situation.

Does Wahed Invest have any global expansion plans?

Our management strives to bring efficient Shari'ah compliant investing to the masses of around the world. If you believe you can help us with this strategy please email us at info@wahedinvest.com with the subject as ‘Global Expansion Proposal.'

How are gains or losses calculated?

We calculate partial sales using First In First Out method (FIFO method) This is the IRS’s (Internal Revenue Service) default accounting method. The IRS presumes you’re selling the oldest shares first, which can lead to a larger capital gain if the oldest shares have appreciated more than those acquired later. Hence it is a default method for our clients.; Eg: - Say you buy 100 shares of a stock for $50 each, and a year later buy 100 more at $60 each. By the following year, the stock is trading at $80 and you sell 50 shares. In the example above, as per FIFO method, it would mean selling your $50 shares first, resulting in a capital gain of $30 per share, or $1,500 in total.

When does Wahed Invest charge fees?

Fees are charged monthly. You will never be charged for having an open account with a $0 balance. Kindly refer the Wrap fee brochure to know more.

Where are the fees taken from?

Fees are taken right from your Wahed account. No action is required on your part.

Will market changes take me down a fee tier?

You will never be put in a more expensive fee tier due to market changes. You can, however, get placed into a less expensive fee tier due to upward market changes.

Is there a minimum balance?

Yes, the minimum balance is $500. We strive to provide such a low balance in order to make our service accessible to all.

Can I have a personal consultation?

All customers have access to our customer support team that will happily answer any questions regarding your account. We cannot consult with you over the telephone or in person regarding your investments or your recommended allocation.

Is there a fee for a $0 balance?

No, you will never be charged for an account with a $0 balance.

Are there fees for deposits or withdrawals?

Wahed’s Wrap Fee is inclusive of all management fees, custodian fees, and transaction fees, except for any wiring, IRA, withdrawal or other miscellaneous fees that are charged by the custodian. Apex Clearing Corporation allows one free withdrawal per month.

Can I close my account at any time?

Yes, you can close your Wahed account at any time. There are no account closure charges.

How can I add funds to my account?

To add funds to your account we currently offer two funding methods – ACH and Wire.
ACH
Please login to your Wahed account > Click on Funding > Add Funds > Select the Transfer Method ACH & fill in the Amount you wish to deposit.
You would then need to add/link a checking or savings account with your Wahed Account
To link a checking or savings account - Select your Bank from the list > Fill-in your Bank login credentials > Select the Account (Checking/Savings) you would like to link to your Wahed account > Confirm the Transaction.
Wire-
Please login to your Wahed account > Click on Funding > Add Funds > Select the Transfer Method WIRE & Fill the Amount you wish to deposit > You will be able to see the bank details with all the required information. After receiving the required information, you can transfer the funds through your bank.

How long does it take to fund my account?

Usually it takes 1-3 business days depending on the method of funding.
Wire transfers usually take between 1-2 days.
ACH transfers take between 3-4 days for the first ACH transfer to be reflected in your account.

In which currency can I deposit funds?

We only accept funds in US Dollars.

Can I fund my account using Credit Card /Debit Card / Pay Pal account?

Unfortunately, no. We accept funds from your bank or broker. We are looking to have this option available in the near future.

May I transfer funds from an account under a different name?

No, you may only transfer funds from an account that bears your name. Transferring funds from an account under a different name will cause the funds to be rejected.

Can I fund my account through a positions transfer?

No, we only accept funds in US Dollars as cash deposits.

How can I withdraw funds?

To withdraw funds, you must login to your Wahed account > click on Funding > Withdraw Funds > Fill the amount you wish to withdraw > Select the bank linked to the Wahed account OR Add/Link the Bank you like to receive the funds in > Select the Account (Checking/Savings) you would like to transfer funds to > Confirm the transaction.

How long does it take to withdraw my funds?

The timing of a withdrawal depends on several factors including what time of day the withdrawal request is made, and the institution receiving your funds. Most withdrawals take 7 or 8 business days before the requested funds are in your bank account.

Which method is available for withdrawal?

You can only withdraw funds using the ACH method. To request another method kindly email us at support@wahedinvest.com

Is there any hold period for withdrawals?

You can withdraw all your funds at any time. However, the withdrawal process may take up to 7 days depending on your date of withdrawal and bank.
This is mainly due to a hold period of five business days for clearing and settlement of trades once your withdrawal request has been processed.

Can I withdraw funds to Third Party?

No, you may only withdraw funds to an account that bears your name.

Do you accept physical stocks certificate?

No, we only accept funds in USD.

There is a mistake with my account values. What should I do?

In case of any queries or concerns regarding your account values, you may reach us on Live Chat or via email at support@wahedinvest.com. We will get back to you at our earliest.

What happens if my account value falls below $500?

If the Market Value falls below $500 then the account status will remain Active, however if the Market Value falls below $500 due to withdrawals from the account, the status will be changed to Insufficient Funds. You will need to fund your account if your status is changed to Insufficient Funds.

What happens if I invest less than the minimum amount?

If you invest less than the minimum amount i.e. $500, the account status will be “Active (insufficient funds).” There will be no trades or securities allocated until you fund at least $500 into your Wahed account.